High Availability in PWS

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For more information, see Frequently Asked Questions.

This topic describes the components used to ensure high availability in Pivotal Web Services (PWS), vertical and horizontal scaling, and the infrastructure required to support scaling component VMs for high availability.


A system with high availability provides higher than typical uptime through redundancy of apps and component VMs. You can create the redundancy required for high availability in several ways, such as running VMs in multiple availability zones and using external blob storage solutions.

The sections in this topic provide guidance on configuring your PWS deployment for high availability.

Components of High Availability Deployments

This section describes how you can use availability zones, external load balancers, and external blob storage to ensure high availability for your deployment.

Availability Zones

Availability Zones (AZs) are locations where public cloud services offer data centers.

You can assign and scale components in multiple AZs to help maintain high availability through redundancy. To configure sufficient redundancy, deploy PWS across three or more AZs and assign multiple component instances to different AZs.

Always use an odd number of AZs. This ensures that your deployment remains available as long as greater than half of the AZs are available.

For example, a deployment with three AZs stays available when one AZ is unavailable. A deployment with five AZs stays available when two AZs are unavailable.

External Load Balancers

External load balancers distribute traffic coming from the internet to your internal network.

To ensure high availability for production environments, use a highly-available customer-provided external load balancing solution that does the following:

  • Provides load balancing to each of the PWS Router IP addresses
  • Supports SSL termination with wildcard DNS location
  • Adds appropriate x-forwarded-for and x-forwarded-proto HTTP headers to incoming requests
  • (Optional) Supports WebSockets

For lab and test environments, the use-haproxy.yml ops file enables HAProxy for your foundation.

External Blob Storage

Blobs are large binary files, such as PDFs or images. To store blobs for high availability, use external storage such as Amazon S3 or an S3-compatible service.

You can also store blobs internally using WebDAV or NFS. These components run as single instances and you cannot scale them. For these deployments, use the high availability features of your IaaS to immediately recover your WebDAV or NFS server VM if it fails. Contact Pivotal Web Services Support if you need assistance.

Vertical and Horizontal Scaling

You can scale platform capacity in the following ways:

  • Vertical scaling: Add memory and disk to each VM.

  • Horizontal scaling: Add more VMs that run instances of PWS components.

The type of apps you host on PWS determines whether you scale vertically or horizontally.

For more information about scaling applications and maintaining app uptime, see the following topics:

Scale Vertically

Scaling vertically means adding memory and disk to your component VMs.

To scale vertically, allocate and maintain the following:

  • Free space on host Diego cell VMs so that apps expected to deploy can successfully be staged and run.
  • Disk space and memory in your deployment so that if one host VM is down, all instances of apps can be placed on the remaining host VMs.
  • Free space to handle one AZ going down if deploying in multiple AZs.

Scale Horizontally

Scaling horizontally means increasing the number of instances of VMs that run a functional component of a system.

You can horizontally scale most PWS component VMs to multiple instances for high availability.

You should also distribute the instances of components across different AZs to minimize downtime during ongoing operation, product updates, and platform upgrades. For more information about using AZs, see Availability Zones.

The following table provides recommended instance counts for a high-availability deployment. You can decrease the footprint of your deployment by specifying fewer instances and combining multiple components onto a single VM.

Component Total Instances Notes
Diego Cell ≥ 2 The optimal balance between CPU/memory sizing and instance count depends on the performance characteristics of the apps that run on Diego cells. Scaling vertically with larger Diego cells makes for larger points of failure, and more apps go down when a cell fails. On the other hand, scaling horizontally decreases the speed at which the system rebalances apps. Rebalancing 100 cells takes longer and demands more processing overhead than rebalancing 20 cells.
Diego Brain ≥ 2 One per AZ, or two if only one AZ.
Diego BBS ≥ 2 One per AZ, or two if only one AZ.
PostgreSQL Server 0 or 1 0 if Postgres database is external.
MySQL Proxy ≥ 2
NATS Server ≥ 2 You might run a single NATS instance if you lack the resources to deploy two stable NATS servers. Components using NATS are resilient to message failures and the BOSH resurrector recovers the NATS VM quickly if it becomes non-responsive. NATS includes metrics as well as route registration and deregistration messages. Pivotal recommends scaling NATS VMs to 2 or more CPU.
Cloud Controller API ≥ 2 Scale the Cloud Controller to accommodate the number of requests to the API and the number of apps in the system.
Cloud Controller Worker ≥ 2 Scale the Cloud Controller to accommodate the number of asynchronous requests to the API and background jobs.
Router ≥ 2 Scale the router to accommodate the number of incoming requests. Additional instances increase available bandwidth. In general, this load is much less than the load on host VMs.
UAA ≥ 2
Doppler Server ≥ 2 Deploying additional Doppler servers splits traffic across them. For high availability, use at least two per Availability Zone.
Loggregator TC ≥ 2 Deploying additional Loggregator Traffic Controllers allows you to direct traffic to them in a round-robin manner. For high availability, use at least two per Availability Zone.
etcd ≥ 3 Set this to an odd number equal to or one greater than the number of AZs you have, in order to maintain quorum. Distribute the instances evenly across the AZs, at least one instance per AZ.

Infrastructure to Support Component Scaling

The ability to scale component VMs is important for high availability. To scale component VMs, you must ensure that the surrounding infrastructure of your deployment supports VM scaling.

This section describes the infrastructure required to support scaling component VMs for high availability.

Resource Pools

Each IaaS has different ways of limiting resource consumption for scaling VMs. Consult with your IaaS administrator to ensure additional VMs and related resources, like IPs and storage, are available to scale.

For more information about configuring your resource pools according to the requirements of your deployment, see resource pools


For database services deployed outside PWS, use the high availability features included with your infrastructure. Also, configure backup and restore where possible.

Note: Data services may have single points of failure depending on their configuration.

Contact Pivotal Web Services Support if you need assistance.