Troubleshooting
This topic describes how to resolve common errors that arise when configuring a single sign-on partnership between Okta and Pivotal Single Sign-On (SSO).
Page Not Found
Symptom:
Explanations:
The Okta instance is inactive.
The Recipient URL is misconfigured in Okta.
The identity provider SSO URL is misconfigured in the SSO plan settings.
No Valid Assertion
Symptom:
Explanations:
The service provider Entity ID is misconfigured in Okta.
The Destination URL is misconfigured in Okta.
Webpage Not Available
Symptom:
Explanation:
- The SSO URL is misconfigured in Okta.
Metadata Not Found
Symptom:
Explanation:
- The identity provider Entity ID is misconfigured in the SSO plan settings.