Troubleshooting
Pivotal Web Services End of Availability Announced
For more information, see Frequently Asked Questions.
This topic describes how to resolve common errors that arise when configuring a single sign-on partnership between PingFederate and Pivotal Single Sign-On (SSO).
Error
Symptom:
Explanations:
Connection Status is disabled on PingFederate.
The service provider Entity ID is misconfigured on PingFederate.
The identity provider Single Sign-On URL is misconfigured in the SSO plan settings.
Metadata Not Found
Symptom:
Explanation:
- The identity provider Entity ID is misconfigured in the SSO plan settings.